Gone are the days when you could only get in touch with the IRS or receive information from them by phone or mail. In this information age, everyone is jumping on the social media bandwagon. The IRS is not about to be left behind. In fact, the agency has gone full steam and adopted 5 new and savvy ways to communicate with the taxpaying public. It pays for you to realize what these 5 ways are and utilize them to the full. Click here to read or watch more IRS Help resources.
1. The IRS YouTube channel
With video being more and more a norm in websites, you would imagine the IRS having a video channel on the world’s most popular video sharing site. Well, you won’t be disappointed here. The IRS YouTube channel helps keep taxpayers abreast with developments in the tax world with short, informative videos on various tax-related topics. The videos are in a variety of languages, namely English, American Sign Language and other popular foreign languages.
2. The IRS Twitter account
The IRS uses the most popular micro-blogging site Twitter to tweet about any announcements it has to make. It also includes news for tax professionals and latest news for job seekers. You can follow the IRS at @IRSNews.
The IRS has its own smartphone app that allows you to interact with the IRS using your smartphone or other mobile devices. You can check up on your tax refund status and other tax updates. IRS2Go is accessible through the iPhone, iTouch and the Android phones.
4. Audio files for podcasts
The IRS broadcasts short audio recordings as podcasts that can be downloaded at iTunes and the Multimedia Center at the IRS website, www.irs.gov. Transcripts of the podcasts are also available. These podcasts provide useful information on a wide range of tax-related topics.
Widgets are small scripts put on your website that perform the function of leading the website visitor to the IRS website for more information. The IRS widgets feature the latest tax initiatives and programs and can be found on Marketing Express, the marketing site that allows IRS partners and tax preparers to customize their IRS communications products.
You can link to all of the IRS’ social media tools by visiting the IRS website, www.irs.gov and clicking on the ‘IRS social media’ link.