part4-429

4.90.11 
Technical/Quality Review

4.90.11.1 
(05-31-2006)
Overview

  1. This section discusses the guidelines for determining which cases are
    subject to a technical/quality review in FSLG.

4.90.11.2 
(05-31-2006)
Processing of Reviewed Cases and Reviewer’s Memorandum

  1. Examination cases in the groups will be sent to the Compliance and Program
    Management (CPM) staff of FSLG. Cases that meet the technical/quality review
    criteria should be sent to CPM staff in Austin. The mailing address for CPM
    technical/quality review is:

      Internal Revenue ServiceT:GE:FSLG:CPM Technical/Quality Review300 E.
    8th Street Mail Stop: 4098AUS Austin, TX 78701

    Note:

    Cases subject to technical/quality review include, but are
    not limited to:

    1. Technical advice or assistance requests

    2. Requests for review of a case by the group manager

    3. Unagreed examination cases

    4. Agreed examination cases

    5. Customer assistance cases

    6. Compliance check cases, and

    7. Compliance review cases

  2. Management has authority to designate any type or group of cases as
    a 100% review category if it considers this to be essential.

  3. An Exempt Organization Inventory Control (EOIC) system generated Form
    3210, Document Transmittal, must accompany all cases. For those cases that
    are subject to a technical/quality review, the AIMS status will be updated
    to “20″
    by the CPM Staff.

  4. All open cases received in CPM should have a minimum of 240 days on
    the statute for unagreed cases and 180 days for agreed cases. The Manager,
    CPM must be notified by telephone of cases with less time remaining on the
    statute before forwarding to CPM for action. This will include ”
    No-Change”
    cases.

  5. Once received in CPM, the Manager (or his/her Designee) will control
    the case and assign it to a Reviewer. The cases will be distributed to the
    Reviewers on the basis of current workload without respect to geographical
    location of the organization. This will provide flexibility in meeting workload
    demands and facilitate interaction between Reviewers and the Field Managers
    and their employees. Additionally, every effort will be made by the CPM Staff
    to complete its work on a case within 60 days.

  6. Once assigned, the Reviewer will review the case. If there are no problems
    or questions regarding the case, the case file will be forwarded to the Exempt
    Organization (EO) closing unit in Dallas, which will close the case to the
    appropriate Service Center. Only examination cases are forwarded to the Dallas
    closing unit.

  7. If there is a need to return the case to the group, the Reviewer will
    first forward the case file via Form 3210 to the Manager, CPM (or his/her
    Designee) for his/her review, agreement and approval. If the Manager, CPM
    (or his/her Designee) agrees with the Reviewer, the case file, along with
    the Form 3990, Reviewer’s Report, or equivalent, will be sent back to
    the originating group for consideration of the Reviewer’s concerns.
    The group should reply within 60 days of receipt.

  8. After the group takes the action it deems appropriate regarding the
    Form 3990 or equivalent, the case file will be returned via Form 3210 to CPM
    staff in Austin at the address given above. The group should fax an information
    copy of the Form 3210 to the Manager, CPM (or his/her Designee) so he/she
    will be aware that the case has been returned to the Reviewer.

  9. Once the Reviewer has considered the groups reply, the case will be
    forwarded to the Manager, CPM (or his/her Designee) for final review and approval.
    If all parties agree, the examination case will be closed through the EO closing
    unit in Dallas, which will close the case to the appropriate Service Center.
    If the Manager, CPM (or his/her Designee), has any questions or problems regarding
    the case, he/she will contact the Reviewer for clarification.

  10. In the event of any significant disagreement between CPM and the group
    regarding a Form 3990 or equivalent, a conference will be held between the
    affected Specialist, his/her Field Manager, the CPM Reviewer, and the Manager,
    CPM, to resolve the issues. Ultimately, the decision of the Field Manager
    and the Manager, CPM, is final.

4.90.11.3 
(05-31-2006)
Cases Forwarded to Appeals – Need for an Original Return

  1. IRM 8.2.1.2.1 requires that all docketed cases “must contain
    the original return–the Tax Court requires exactly what the taxpayer filed.

    When this is not possible, a copy of the return as well as a CC ESTAB/ELFREQ
    PRINT requesting the original return must be in the case file. If the original
    return is still not obtainable, a certified transcript along with the copy
    is required. Also, Form 1532A, Appeals Transmittal, is required on any case
    forwarded to Appeals with less than 270 days left on the statute. Caution:
    Cases sent to Appeals should have at least 180 days remaining on the statute
    (See IRM 8.2.1.3). CPM will be responsible for ensuring that these tasks are
    accomplished.

4.90.11.4 
(05-31-2006)
General Statute Procedures

  1. Procedures regarding statutes are contained in IRM 25.6.23, Examination,
    TE/GE and Service Center Examination Statute Controls.

  2. Specialists should remember the following points concerning statutes:

    • Form 895, Notice of Statute Expiration, should be prepared for any case
      with less than 270 days left on the statute of limitations. Cases coming to
      Review also require Forms 895 to be prepared for all cases with less than
      270 days left on the statute.

    • As stated in Section 1, #3 above, whenever sending a case with a short
      statute to Review, the Field Manager of the Specialist should call the Manager,
      CPM, (or his/her Designee) before sending the case. A short statute is defined
      as a statute with less than 180 days remaining for an agreed or ”
      no-change”
      case, and 240 days remaining on an “unagreed

      case. These cases must include documentation of the approval of the
      Field Manager prior to closure to CPM technical/quality review in Austin.

  3. To maintain statute controls, it is crucial that each Field Manager
    monitor and work his or her groups Table 4.0 on a monthly basis. Each group
    should forward an annotated copy of his or her Table 4.0 to the Director,
    FSLG, and an information copy to the Manager, FSLG CPM at the following addresses:

    Internal Revenue Service Manager, CPM300 E 8th StreetM/S: 4098AUSAustin
    TX 78701
    Internal Revenue ServiceTE/GE Manager, Examination Special Support
    Unit; Mail Stop: 4950 DAL 1100 Commerce Street Dallas, TX 75242

4.90.11.5 
(05-31-2006)
Suspense Cases

  1. Prior to forwarding cases to CPM, it is the group’s responsibility
    to ensure that the statute is protected for at least one year. Upon receipt
    in CPM, it will be CPM’s responsibility to secure any further necessary
    extension to the statutes.

  2. Technical advice cases will be maintained in the groups with a copy
    of the technical advice memorandum kept in CPM for information and follow-up.
    Because a technical advice request may have far-reaching ramifications due
    to the issue(s) involved, the reply from Headquarters office will be shared
    with all the Field Managers for dissemination to all Specialists.

4.90.11.6 
(05-31-2006)
30-Day Notice

  1. CPM will provide guidance as to when 30-day letters may be issued at
    the group level as preliminary notices in cases involving proposed tax assessments.
    In most 30-day situations, the Specialist will prepare the letter, even if
    ultimately issued from CPM.

  2. Cases that involve adjustments to taxable returns will have the 30-day
    letters issued from the group as a preliminary report.

  3. Refer to IRM 4.90.9, Workpapers and Compliance Case Preparation.

4.90.11.7 
(05-31-2006)
90-Day Statutory Notices of Deficiency

  1. The CPM staff will prepare all 90-Day letters and Statutory Notices
    of Deficiency. CPM will coordinate with the TE/GE Area Counsel staff serving
    the taxpayer’s mailing address regarding pre-issuance review, but only
    with the Manager, CPM (or his/her Designee’s) prior approval, and/or,
    involvement.

  2. Once approved by TE/GE Area Counsel, CPM will issue the Statutory Notice.

  3. All 90-Day cases will be held in CPM Austin during the 90-day period.

  4. If a Specialist or Field Manager discusses an issue with his or her
    TE/GE Area Counsel at the group level, there should be documentation in the
    file (such as Form 5464, Case Chronology Record) indicating that TE/GE Area
    Counsel was consulted, the name of the attorney, and the attorney’s
    telephone number.

  5. Refer to IRM 4.90.9 – Workpapers and Compliance Case Preparation.

  6. Refer to IRM 4.23.10.9 – Special Procedures for Notices of Determination
    of Worker Classification or Section 530 Treatment.

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