part4-10

4.1.10 
Return Preparer Program Coordinator

4.1.10.1 
(02-05-2008)
Overview of Return Preparer Program

  1. Each Area Planning and Special Programs (PSP) Territory Manager will
    designate staff members to coordinate on an area basis all SB/SE compliance
    aspects of the Return Preparer Program.

  2. The Area Return Preparer Coordinator (RPC) will be responsible for planning
    and coordinating the implementation of Area and National Headquarters Return
    Preparer Strategy.

4.1.10.1.1 
(02-05-2008)
Area Return Preparer Coordinator Responsibilities

  1. The RPC will be responsible for:

    1. Planning and coordinating compliance activities related to return preparers
      with other functions, areas, and campuses.

    2. Ensuring uniformity in the application of the return preparer provisions
      throughout the SB/SE Area by making himself/herself available to advise compliance
      personnel on penalty issues and through educational outreach activities.

    3. Monitoring activities of the Return Preparer Program and the application
      of civil preparer penalties, identifying problems within the program and notifying
      area offices and National Headquarters of appropriate solutions.

    4. Accumulate and maintain files on potentially abusive preparers from referrals
      received from area office functions, ERO site visits, campus compliance and
      CI both area and campus.

    5. Accumulating, monitoring and reporting all on-going penalty investigations.

    6. Communicating with the examiner when a fraud referral is pending on a
      particular preparer whose penalty case has begun.

    7. Evaluate referral information for development of Program Action Cases.

    8. Chairing the area penalty steering committee.

    9. Preparing summarization of potential Program Action Cases (PAC) for the
      area Preparer Steering Committee (PSC).

    10. Preparing requests for PAC approval.

    11. Coordinating all compliance activity of income tax returns prepared by
      return preparers approved for program action.

    12. Reviewing preparer penalty cases closed by compliance.

    13. Working with Disclosure Office and Government Liaison to obtain leads
      from local state tax agencies on abusive preparers.

    14. Serving as the Area contact with the Office of Professional Responsibility
      (OPR).

    15. Initiating compliance activity for CPA’s, Attorneys or Enrolled
      Agents who misrepresent their status before the Service.

    16. Serving as Area contact with the CAF unit.

    17. Interacting with Criminal Investigation QRP and the Campus Fraud Detection
      Units.

    18. Initiating compliance activity under Rev. Proc.
      81–38.

    19. Serving as liaison with Stakeholder Liaison and SPEC employees on programs/issues
      that impact return preparers.

    20. Processing applications for former IRS employees who apply to become Enrolled
      Agents and participating in the vetting of individuals who pass the Special
      Enrollment Examination.

    21. Other duties as assigned.

4.1.10.1.2 
(02-05-2008)
Return Preparer Program Priorities

  1. The overall priority of the Return Preparer Program as part of the exam
    plan will vary from year to year. General priorities within the program are
    as follows:

    1. Program Action Cases – Development, approval and delivery of local project
      work as the exam plan allows.

    2. National priority programs as developed including, but not limited to,
      National PAC Programs, EITC Due Diligence Program, and programs such as E-file
      Monitoring that have seasonal priority.

    3. Return Preparer Penalties – Employee education, assistance, monitoring
      and reviewing of civil preparer penalties.

    4. Other Return Preparer Compliance activities including
      Rev. Proc. 81–38; 1981–2 C.B. 592, issues, CAF related
      issues, referrals to the Office of Professional Responsibility, etc.

4.1.10.2 
(02-05-2008)
Preparer Steering Committee

  1. Each Area Planning and Special Programs (PSP) Territory Manager will
    establish a multi-functional Preparer Steering Committee (PSC).

  2. Members should include the SB/SE – Return Preparer Coordinator(s), SB/SE
    – E-File Monitoring Coordinator(s) (EMC), Criminal Investigation (CI) – Questionable
    Refund Program Coordinator (QRPC), and a representative designated by the
    Area Director, if desired.

  3. The PSC will be responsible for:

    1. Establishing communication between Planning and Special Programs, the
      CI Questionable Refund Program Coordinator, and the Campus Compliance RPC.

    2. Reviewing information, sample results, and referral to recommend approval
      of Program Action Case by the Territory Manager, PSP and the SB/SE Area Director.

    3. Periodically reviewing all active Program Action Cases and recommending
      continuation or termination.

    4. Reviewing all closed Program Action Case reports.

    5. Reviewing all Appeals of sanctions from the e-file monitoring program
      and recommend sustaining or rescinding the sanctions.

    6. Meetings should be held as program needs demand.

4.1.10.3 
(02-05-2008)
Program Action Cases Overview (PAC)

  1. PACs are preparer investigations where clients of questionable preparers
    are examined to determine whether preparer penalties and/or injunctive actions
    against the preparers are warranted. If a preparer’s misconduct appears
    to be pervasive and not isolated to a single taxpayer, consideration should
    be given to opening a PAC.

  2. PACs should be limited to situations where information indicates a return
    preparer has engaged in a widespread practice of making material errors that
    demonstrates intentional misconduct or clear incompetence in preparing income
    tax returns.

4.1.10.3.1 
(02-05-2008)
PAC Inventory Sources (Other Than Criminal Investigation)

  1. PACs are originated using referrals and leads from a variety of sources:

    1. Referral Report (referral reports to Examination, Employee Plans and Exempt
      Organization Division) – Form 3449.

    2. Criminal Investigation Information Item – Form
      3949.

    3. Inquiry Referral (Taxpayer Service Assistors Referrals) –
      Form 4442.

    4. Referrals from IRS e-file Monitoring Visits.

    5. Referrals from EITC Due Diligence Program visits.

    6. SB/SE Lead Development Center (LDC) Referrals.

    7. Campus processing referrals.

    8. Office of Professional Responsibility (OPR) Referrals.

    9. Referrals from the public.

    10. Referrals of problem preparers identified during workload classification.

    11. TIGTA assistance requests – TIGTA usually provides the returns that will
      be examined.

    12. Benford’s Law Analysis – used to identify problematic preparers.

    13. Referrals from LMSB and TEGE.

    14. Other sources – as deemed appropriate.

4.1.10.3.1.1 
(02-05-2008)
Criminal Investigation Referrals

  1. Fraud Detection Center (Campus FDC) Overflow – provided by National
    Return Preparer Analyst.

  2. Return Preparer Analysis Tool (RPAT) – provided by SB/SE Exam
    Return Selection.

  3. Fraud Detection Center Newly Emerging BMF problem preparers –
    provided by Exam Return Selection.

  4. Discontinued subject and closed primary return preparer investigations
    – provided by CI.

    1. All return preparer investigations do not result in prosecution recommendations.
      SB/SE can accept for audit discontinued subject investigations and closed
      primary investigations. In addition, discontinued grand jury investigations
      can be referred as long as the referral does not contain grand jury information.

    2. To avoid delays in classification and assignment, these cases should not
      be referred as prime leads. Instead, upon closure of these investigations,
      the Special Agent in Charge (SAC) will forward a memorandum ”
      Closed CI Investigation Forwarding Memo”
      with the scheme package and/or
      appropriate files through the designated Area Return Preparer Coordinator.
      See Exhibit 4.1.10–1.

    3. Pertinent non-grand jury information included with the
      Form 9131, Request for Grand Jury Investigation, will be used to
      refer discontinued grand jury investigation. Copies of returns should be included
      in the referral package. Originals should be returned to the proper campus.

4.1.10.3.1.2 
(02-05-2008)
CI Request for a “Parallel”
PAC

  1. An investigation to assist in determining harm to the government from
    a return preparer who is the subject of an ongoing criminal investigation.

  2. CI usually provides the returns that will be examined.

  3. The request template (see Exhibit 4.1.10–2, PAC Referral Request Template Letter) serves three functions:

    1. Request initiation of PAC in support of a criminal investigation involving
      return preparers.

    2. See LEM 4.1.10.3.1.2 (3)(b) for justification if
      more than the initial number of client returns needs to be examined from the
      outset.

    3. Provide the name of the cooperating revenue agent on the criminal investigation
      (if assigned).

  4. See LEM 4.1.10.3.1.2(4).

  5. Criminal Investigation requests for additional audits must be approved
    by SB/SE‘s Planning and Special Programs (PSP). A PAC Referral Request
    Template, see Exhibit 4.1.10–2,
    PAC Referral Request
    , can be used to request additional audits when
    it is necessary for the success of the criminal investigation. This template
    should not be used for Schedule-A deduction schemes. In those investigations,
    case agents should coordinate with their assigned Fraud Detection Center analyst
    who will provide the referral information to The Management and Program Analyst,
    Refund Crimes.

  6. The Management and Program Analyst, Refund Crimes, is responsible for
    referring Schedule A client audits to W&I or SB/SE for correspondence
    audits. A duplicate request should not be sent to SB/SE. Audit resources are
    extremely limited and CI must work with the examination function to optimize
    Service resources. The following is a link to the PSP preparer web site:

    http://sbse.web.irs.gov/EPD/PSP/Preparer.htm.

4.1.10.3.2 
(02-05-2008)
PAC Development Factors

  1. The RPC should review available information about the preparer to determine
    if a PAC is warranted.

  2. Factors for consideration of PAC action should include, but not be limited
    to:

    • The egregious nature of the questionable conduct – i.e., does the
      preparer engage in a widespread practice of making material errors and/or
      demonstrate intentional misconduct

    • The number of client taxpayers affected by the preparer’s conduct

    • The POD in which the preparer is located and the examination group’s
      available resources

    • The type(s) of returns involved – 1040, 1040EZ, 1040A, 1040X, 1041,
      1120, 1120S, 1065 and the tax years available

    • The dollar amounts and materiality of potential adjustments

  3. Additional factors to be coordinated with PSP management include:

    • Exam Plan workload and planning needs

    • Examination Activity Codes available in the PAC

    • Area resources available

    • Availability, type and quantity of other priority examination work in
      the group or POD

4.1.10.3.3 
(02-05-2008)
Pre-PAC Contact with Criminal Investigation

  1. When a preparer has been identified for possible Program Action, the
    RPC must contact the local CI Return Preparer Coordinator and/or the CI Questionable
    Refund Coordinator to ensure that any civil action will not conflict with
    an open criminal investigation.

4.1.10.3.4 
(02-05-2008)
Lead Development Center (LDC) Clearance for PAC

  1. Because a return preparer can violate both IRC
    § 6694 and IRC § 6701,
    it is important that coordination between the RPC and the LDC occurs at various
    stages of the process. Before developing a PAC, the RPC will refer the preparer
    to the LDC using the LDC Referral form at Exhibit 4.1.10–3
    , LDC Referral Form. The LDC will determine if
    IRC § 6700 or IRC § 6701 investigation is currently ongoing, if
    one should be initiated, or if none is planned.

    Note:

    Under
    IRC § 6701(f)(2), no penalty shall be assessed under IRC §
    6694(a) or (b) on any person with respect to any document for which a penalty
    is assessed under IRC § 6701(a).

  2. If an IRC § 6700 or IRC § 6701 promoter investigation has
    been approved or approval is pending, the PAC will NOT be developed and the
    RPC will provide support and evidence to the person conducting the investigation.

  3. If an IRC § 6700 or IRC § 6701 promoter investigation is not
    already approved or pending approval but there is indication of promoter activity,
    the LDC will review the lead on an expedited basis to determine if a promoter
    investigation is warranted. If so, the preparer will be approved as an IRC
    § 6700 or IRC § 6701 promoter investigation. The PAC will NOT be
    developed, and the RPC will provide support and evidence to the person conducting
    the investigation.

  4. If an IRC § 6700 or IRC § 6701 promoter investigation has
    not been approved, but there is a history of egregious, non-compliant preparer
    behavior evidenced by, among other indications, prior civil penalty actions,
    significant tax deficiency implications and/or widespread geographic compliance
    impact, the LDC may initiate an IRC § 6700 or IRC § 6701 investigation
    in lieu of a PAC.

  5. If an IRC § 6700 or IRC § 6701 promoter investigation has
    not been approved or is not pending approval and the LDC determines there
    is no indication of promoter activity or prior egregious non-compliant behavior,
    the LDC will provide clearance to the RPC and add the preparer’s name
    to the database or update an existing record to reflect the PAC. The LDC will
    annotate the database indicating the RPC is the assigned contact.

4.1.10.3.5 
(02-05-2008)
PAC Approval Process

  1. After clearance of the PAC from LDC and CI, the RPC will prepare a Memorandum
    summarizing the PAC and present it for review and approval by the PSC.

  2. The Memorandum should include some or all of the following PAC information,
    as appropriate:

    1. The name(s), dba(s), address(es), and TIN(s) of the preparer.

    2. Statements discussing the referral or lead and relevant related information.

    3. Statements discussing the questionable issues, schemes and/or misconduct.

    4. A summary of the client return quantities prepared in each of the available
      tax years.

    5. The number of client returns to be examined in the initial PAC sample.

    6. Statements relating to clearance by the LDC and by CI.

    7. Statements discussing potential harm to the Government.

    8. The number and percentage of client returns with refunds and/or Earned
      Income Credits.

    9. Client and/or witness affidavits.

    10. Copies of RAR’s, tax returns and other relevant documents reflecting
      significant and/or material adjustments.

    11. Statement as to the professional status of the preparer (CPA, enrolled
      agent, attorney, unenrolled agent, etc.)

  3. The PSC will carefully consider all relevant information to ensure that
    there is strong evidence of the preparer’s misconduct.

  4. Following a recommendation by the PSC to initiate the PAC, the PSP Territory
    Manager will submit the memorandum to the Exam Area Director for approval.
    If a separate memorandum is prepared for the Area Director’s signature,
    it must include a full disclosure discussion of the PAC information presented
    to the PSC.

    Note:

    A single memorandum (or signature document) may be used
    to record both the PSC recommendation and the Area Director’s approval.
    Attaching the signed PSC recommendation memo to the Area Director’s
    Memorandum will satisfy the full disclosure requirement.

  5. Following approval of the PAC by the Area Director, the RPC will:

    1. Inform the LDC of the PAC’s approval and forward to the LDC a copy
      of the approval documents. The LDC will update their promoter/preparer database
      accordingly.

    2. Prepare and mail the Letter 3164N, Third-Party Contact, to the return preparer per the procedures
      in IRM 4.1.10.5.

    3. Assign the appropriate National Return Preparer Project Code to the PAC.
      See Exhibit 4.1.10–4, PAC National
      Project Codes Based On Source Of Referral.

    4. Request a unique and separate local ERCS Tracking Code for each new PAC.
      The Area AIMS or ERCS Coordinator usually assigns and controls local Tracking
      Codes.

    5. PACs that have Earned Income Tax Credit as a classified issue must use
      a National Tracking Code 9696.

4.1.10.3.6 
(02-05-2008)
Program Action Case Return Identification and Selection

  1. The RPC will identify, classify and select the initial sample of client
    returns from the preparer’s client list.

  2. See LEM 4.1.10.3.6(2) for the initial sample size
    of the client returns from the preparer’s client list. These cases will
    generally be worked by TCO’s unless the complexity of the issues require
    revenue agent assignment.

4.1.10.3.6.1 
(02-05-2008)
Sources to Identify Returns

  1. “RPVUE”
    – IDRS command code RPVUE provides IMF and
    BMF preparer client volume information and client lists. RPVUE lists nine
    data fields for each IMF client (Forms 1040 only) and, therefore, is only
    of limited usefulness in classifying individual returns. Since RPVUE does
    not list any BMF data, it cannot be used to classify business returns. Identification
    and classification can be done on-screen or using hard copy screen-prints.

  2. “MACS”
    – The MACS computer searches the entire filed
    tax return population against user-specified filter criteria to identify a
    preparer’s client returns, providing hard-copy printouts of selected
    return information in single-year and 3-year “return like”
    formats.
    Tax return data provided by MACS is identical to that provided by command
    code RTVUE. MACS is acceptable for classification, but may not always be as
    useful as TRPRT or original returns. Classification can be done on-screen
    (thru ADDAPT) or using printouts.

    1. A MACS Research Request is required before MACS can be used in support
      of a PAC. MACS prints can be used in lieu of original tax returns to establish
      exam controls, build case files and conduct examinations. Any unselected MACS
      prints should be destroyed. See IRM 4.3.4.13,
      Proper Handling of MACS Facsimiles and Other MACS Documents.

  3. “TRPRT”
    – Available on IDRS for electronically filed
    returns, TRPRT prints are extremely “return like”
    and
    include every line item on the return. When available, TRPRT prints –
    considered “original returns”
    – are the best document
    to use for classifying and selecting returns for exam. Any unselected TPRPT
    prints should be destroyed.

  4. Original Returns – Using original returns to identify
    and classify clients for examination should be done on a limited basis since
    exam controls must be established to order the returns and extra cost and
    time resources must be expended to secure the returns. Exam controls must
    also be closed on any original returns not selected for examination and the
    returns then re-filed. See Exhibit 4.1.10–1, Closed CI Investigation Forwarding Memo, and for the Source
    Code Job Aid and Related Return Source Codes go to the AIMS website at:

    http://sbse.web.irs.gov/aims/docs/sourcecodejobaid.xls.

    1. To order original returns to be considered for a PAC, use
      Form 5347, Examination Multiple Request Master File
      .

  5. You must always establish exam controls for original returns ordered
    using the following:

    1. Source Code 49 (primary return only)

    2. Status Code 06

    3. Appropriate Tax Year

    4. AAC for PSP (PBC, SBC, EGC)

    5. Activity Code

    6. Appropriate National Preparer Project Code

    7. Appropriate local PAC tracking code

    8. Aging Reason Code 49

    9. Appropriate local ERCS Freeze Code

4.1.10.3.6.2 
(02-05-2008)
Client Return Selection and Classification Considerations

  1. Using local Classification Instructions, review client returns for:

    1. Issues described in the PAC approval memo.

    2. Large, Unusual or Questionable (LUQ) items of income, expense and/or credit.

    3. Patterns, trends and inconsistencies.

4.1.10.3.7 
(02-05-2008)
Establishing Exam Controls on Selected PAC Client Returns

  1. The RPC will establish ERCS exam controls for each client return selected
    for examination in the initial sample (other than original returns, for which
    ERCS controls have already been established).

    1. Source Code 49 will be used for only the primary
      return selected as part of the PAC. If multi-year cases are developed in PSP
      for delivery to group, only the primary return should reflect source code
      49. All related and multi-year examinations should reflect the appropriate
      source codes when establishing and auditing related returns and multi-year
      examinations.

    2. Status Code 08

    3. Appropriate Tax Year

    4. Valid AIMS Assignee Code (AAC) for PSP (PBC, SBC, EGC)

    5. Valid Activity Code

    6. Appropriate National Preparer Project Code (no local project codes should
      be used). See Exhibit 4.1.10–4,
      PAC National Project Codes Based on Source of Referrals

    7. Appropriate local PAC tracking code

    8. Aging Reason Code 49 should be reflected on all return preparer program
      returns including primary and multiple-year returns.

    9. Appropriate local ERCS Freeze Code.

  2. The RPC will update the status of any original returns selected for
    examination in the initial sample to Status Code 08.

  3. A unique local ERCS Freeze Code (designated specifically for use with
    PACs) should be input on ERCS for all client returns in the initial sample.
    Because the RPC is required to release this freeze code, a PAC client return
    cannot be closed without RPC review.

4.1.10.3.8 
(02-05-2008)
Case building of Selected PAC Returns

  1. Generally, each client return case file should include the following:

    1. Original tax return or TRPRT print or MACS print or RTVUE.

    2. Classification Sheet.

    3. AMDISA or ERCS print.

    4. INOLES; IMFOLI; IMFOLT; IMFOLR; and IRPTRL.

    5. Case Memorandum – This is a memo addressed to the examiner. It details
      the preparer’s scheme, the issues of concern and the proper project,
      tracking and aging reason codes. The memo instructs the examiner that any
      contact with a taxpayer/client is a third-party contact that needs to be documented
      on Form 12175, Third Party
      Contact Report Form.
      See IRM 4.1.10.5, Third-Party Notification in PACs. The memo must include instructions
      to the examiner that, when picking up any related /prior/subsequent year returns,
      the returns are to be established on ERCS using the appropriate related return/prior/subsequent
      year return Source Code and the same Project, Tracking, and Aging reason Codes
      used with the key return. Additionally, the memo should direct that, when
      applicable, the examiner will assert IRC § 6694
      and/or IRC § 6695 preparer
      penalties.

    6. PAC Project Check Sheet – This is a feedback sheet to collect information
      regarding the results of the examination. The examiner should forward the
      completed Project Check Sheet directly to the RPC. See Exhibit
      4.1.10–5
      , Program Action Case Project Check Sheet.

    7. A copy of Letter 3164N,
      Third Party Contact to Preparers
      , if applicable. See 4.1.10.5 below.

    8. The RPC should consider making a presentation to the exam group designated
      to work the PAC. The presentation would discuss details of the preparer’s
      scheme and the information and documents necessary to properly develop any
      preparer penalty case(s) resulting from the PAC.

4.1.10.3.9 
(02-05-2008)
Monitoring Program Action Cases

  1. The RPC will evaluate the results of the client examinations using any
    or all of the following methods as appropriate:

    1. ERCS reports of open client returns (Status 10/12) by Tracking Code and
      Project Code will tell the RPC if the returns are being worked in a timely
      manner.

    2. Contact group managers at least monthly to discuss the progress of each
      PAC.

    3. Monitor closed client return examination results by reviewing PAC Project
      Check Sheets.

    4. If a pattern of “no show”
      closings develops, immediately
      discuss the issue with the group manager. Since the purpose of the PAC is
      to evaluate the quality of the preparer’s work, the examiner should,
      at a minimum, secure a current client address and/or summons the client, as
      necessary. Contact with the client taxpayer is crucial to building a return
      preparer penalty case.

    5. If a pattern of “No Changes”
      or closures with issues
      of only minimal significance becomes apparent, talk to the group manager.
      If the client returns have been found to be substantially correct and/or the
      issue(s) of concern are not found, not adjusted or not the fault of the preparer,
      the PAC should be terminated. Open client examinations should be completed
      as part of the PAC, but the remaining client returns in the initial sample
      should not be examined (i.e., they should be surveyed). Terminating the PAC
      will minimize any unnecessary burden on the taxpayers and release the committed
      resources for other priorities.

    6. Ensure each examiner has considered the return preparer penalty provisions
      of IRC § 6694 and
      IRC § 6695 and fully developed the issue(s), as appropriate.

    7. Prior to releasing PAC freeze codes, the RPC should review the case feedback
      to determine whether the relevant PAC issues have been addressed and/or whether
      appropriate PAC procedures and examination techniques have been applied and
      discuss the findings with the group manager, as necessary. Once the case is
      determined to be correct, the RPC will authorize release of the freeze code.

    8. Request monthly ACIS Project Code and/or Tracking Code reports on closed
      client cases.

  2. Evaluate the results of each PAC at least quarterly, applying (at a
    minimum) the following considerations:

    1. Determine that examination adjustment amounts and hours per return are
      reported for PAC exams using either the Project Check Sheet, ERCS reports
      or ACIS.

    2. Determine dollars per hour generated by the PAC compared to results from
      other exam work – for a PAC to be considered productive, the yield should
      be greater than Discriminant Index Function (DIF) work.

    3. Review “No Change”
      and “No Show”
      rates
      and the resulting impact on productivity levels for the resources in use.

    4. Determine continued availability of examination resources compared with
      other priorities.

    5. Review Appeals results as reported in the Appeals Officer Memorandums
      resolving PAC examinations and develop recommendations (if any) for evaluating
      PAC productivity.

  3. During the PAC, the RPC will monitor the examinations of the preparers
    taxpayers and the assessment of preparer penalties. If applicable, consideration
    should be given for a subsequent referral back to the LDC.

  4. A referral back to the LDC may be warranted under the following circumstances:

    1. Five or more IRC § 6694 and/or IRC § 6695 preparer penalties have been assessed
      against the preparer during the past two years and the preparer has failed
      to correct their behavior.

    2. The preparer’s activities are responsible for significant dollar
      losses to the government and/or a large number of returns are impacted.

    3. The preparer’s activities affect more than one Area.

    4. Any other factors the RPC determines impact compliance.

  5. If the RPC determines that an injunction may be appropriate, they should
    consult the Area Abusive Tax Avoidance Transactions (ATAT) Coordinator. The
    ATAT Coordinator and the RPC will jointly prepare a referral to the LDC requesting
    approval of an IRC § 7407 injunction investigation.

  6. After completing the initial sample of client returns, the RPC must
    determine whether PAC examination results are sufficient to decide if the
    PAC results are sufficient to determine if preparer penalties or an injunction
    is warranted.

  7. If PAC results are insufficient to determine if preparer penalties or
    an injunction is warranted, the RPC should consider expanding the scope and
    selecting an additional sample of client returns for examination. These returns
    are usually examined using Area resources.

  8. If PAC results are sufficient to make the termination decision but extensive
    non-compliance (and/or other factors) is evident within the client population,
    the decision could still be made to expand the PAC. In this case the expanded
    scope generally will include all remaining client returns (i.e., those not
    yet examined) and will generally be considered for Correspondence Examination
    at a Campus unless the identified issues are not conducive to Correspondence
    Examination procedures. Coordination with the Headquarters Program Analyst
    for the Return Preparer Program is required.

4.1.10.3.10 
(02-05-2008)
Expanding PACs

  1. If additional client returns will be examined, the determination must
    be made as to how many additional returns will be examined and where they
    should be examined. Consideration is to be given to the most efficient location
    to examine these client returns, while keeping in mind the overall purpose
    of the return preparer program.

  2. In order to expand a PAC using Area resources, the RPC will need to:

    1. Request approval from the PSP Territory Manager.

    2. Ensure that consideration is given to the Examination Work Plan.

    3. If the Area proceeds with PAC expansion, provide notification to the Headquarters
      Program Analyst.

    4. The results of the expanded PAC should be closely monitored. A few returns
      should be examined and the results closely monitored.

    5. If the results indicate the preparer is not responsible for the errors
      on the returns, then the remaining unopened cases may be surveyed.

    6. If the expansion results indicate significant non-compliance, see the
      following paragraph to determine where to send additional returns for examination.

  3. If substantial non-compliance exists and expansion is desired, the decision
    must be made as to where to best work the cases.

  4. Generally, any PAC expansion involving issues that may be worked at
    the Campus, will be referred to the campus. The issues that are conducive
    to Campus Examination are as follows:

    1. Documentation required is easily transmitted via fax or mail.

    2. Face to face or other in depth taxpayer interview is not required.

    3. Simple Schedule C issues, including those with EITC identified as the
      primary issue.

  5. Also, less complex issues such as:

    1. Simple Schedule A deductions including Employee Business Expenses (EBE)

    2. Unreported/underreported income

    3. Payments to an IRA or Keogh

    4. Credits—Child Care, Credit for the Elderly, EITC, Fuel

    5. Self-Employment Tax

    6. Alternative Minimum Tax

  6. The criteria for referring return preparer cases to Campus is:

    1. A minimum of 18 months on Assessment Statute Expiration Date (ASED) is
      optimum. Referrals with less than 18 months on ASED should still be referred
      but acceptance will be determined on individual basis.

    2. Returns referred should have potential deficiency to justify examination
      resource expenditures. Returns referred for examination should meet the potential
      deficiency criteria on the primary issue and not the aggregate of all potentially
      questionable issues on the return.

    3. Referrals generally should be post refund. Exceptions should be coordinated
      with the receiving function.

    4. Description of the questionable issue(s) and area(s) of noncompliance
      should be provided along with any work papers, proformas, RARs, position papers,
      etc. developed related to the referral.

    5. Historical data and results of any tests, related examinations or closed
      examinations should be provided along with a description of anticipated results
      and projected yield.

    6. Complete Form 13649,
      Multi-Case Inventory Referral
      and submit the request to the designated
      function on the form.

    7. Respond for acceptance or rejection of the referral within 30 days.

  7. In addition, Exhibit 4.1.10–6, Form 13649, Multi-Case Inventory Referral,
    must be completed and forwarded to Campus as directed in the instructions (See LEM Exhibit 4.1.10–6 for page 3 of this exhibit).
    A listing of the returns to be examined must also be prepared for Campus.

4.1.10.3.11 
(02-05-2008)
PAC Termination

  1. When the RPC and the group manager decide to terminate the PAC, the
    group manager should prepare a memorandum detailing the reasons for termination.
    The memo will be included with the Termination Package.

  2. The RPC will prepare a PAC Termination Memorandum discussing the reasons
    for terminating the PAC. The memo should include information regarding Disposal
    Codes used, preparer penalties proposed, asserted, and/or sustained in Appeals
    and the PAC evaluations made by the RPC. See IRM 4.1.10.3.8
    , Monitoring Program Action Cases.

  3. The Termination Package consists of the RPC’s memo, the group
    manager’s memo and relevant documents from the PAC administrative file.
    The Package is submitted to the Planning and Special Programs Territory Manager
    for approval. The approved termination package is then sent back to the RPC.

  4. The approved Termination Package is to be filed in the PAC administrative
    file. The RPC will:

    1. Advise the group manager of the PAC’s termination.

    2. Advise the group manager that any PAC cases still in status 10 may be
      surveyed using disposal code 31 or 32.

    3. Notify the LDC of the PAC’s termination and request their database
      be updated.

    4. Remove the PAC from the List of Current PACs.

    5. When all cases associated with the PAC have closed to Status 90, request
      the Tracking Code be marked “Inactive.”

4.1.10.4 
(02-05-2008)
PAC Conducted in Conjunction with an Ongoing Criminal Investigation

  1. Some special issues arise when program action cases are conducted as
    part of an ongoing criminal investigation:

    1. The Case Memorandum included in each client file must indicate that the
      case is part of an open criminal investigation.

    2. The name and contact number of the special agent working the case should
      be included in the memorandum along with any special instructions for reporting
      exam results to CI.

    3. Civil penalties against the return preparer under
      IRC § 6694 and IRC § 6695 should
      be considered and developed as with any other PAC.

    4. Civil penalty development must stop at the point of contact with the preparer.
      Examiners should not make contact with the preparer until the criminal investigation
      is complete.

    5. All civil preparer penalties developed while the criminal case is ongoing
      should be updated to status 41 and forwarded to suspense in Technical Services
      pending the completion of the criminal case.

    6. When the criminal prosecution is completed or the criminal case is terminated,
      the proposed penalties will be released back to exam for completion.

    7. Third Party Notification rules do not apply when
      examining client cases in conjunction with an ongoing criminal investigation.
      See IRM 4.1.10.5, Third-Party
      Notification in PAC
      .

4.1.10.5 
(02-05-2008)
Third- Party Notification in PACs

  1. Under IRC § 7602(c), the Service
    may have to provide a taxpayer with notice if it intends to initiate a contact
    with a third party in order to collect or determine the taxpayers tax liability.
    Under IRC § 6671, preparer and promoter penalties
    are treated as “taxes”
    for all purposes of the Code. Thus,
    the same concerns that would exist in a normal examination for purposes of
    third-party contact disclosure exist when examining a preparer and/or promoter.
    Examiners should become familiar with the extensive third-party contact procedures
    provided in IRM 4.10.1.6.12,
    Third Party Contacts

    — Background, and IRM 5.1.17, Third-Party Contacts. Furthermore.
    examiners should become familiar with the procedures for third-party contacts
    in preparer and promoter cases found in IRM 20.1.6.1.11
    , Third Party Contacts—IRC Section 7602(c),
    and IRM 4.32.2.7.3.2,
    Third-Party Contacts.

  2. The examination of a preparer’s client/taxpayer under a PAC is
    considered a third-party contact with respect to the preparer. Therefore,
    Letter 3164-N, Third Party
    Contact To Preparers,
    must be issued to the preparer after the PAC
    is approved and before any of the related client/taxpayers are first contacted
    for examination. Generally, the RPC will mail the letter to the preparer and
    wait 10 days before mailing the cases to the group.

  3. The RPC will retain a copy of the third-party notification letter in
    the PAC Administrative File and place a copy of the letter in each client’s
    Examination case file.

  4. The Case Memorandum placed in each case file should include the following
    statement: “The examiner must document contacts with return
    preparer clients and other third parties and must follow the procedures in
    IRM 4.10.1.6.12.3.1,Recording Third Party Contacts, for
    completing Form 12175, Third Party Contact Report Form.
    Note that the exceptions to taxpayer notification under
    IRC § 7602(c)(3) apply in equal force in return preparer examinations,
    so that the Service may not have to report specific third-party contacts,
    for example when a threat of reprisal exists. See IRM 4.10.1.6.12.4, Exceptions to Taxpayer Notification Requirements.”

  5. The exceptions to taxpayer notification under
    IRC section 7602(c)(3) apply in preparer investigations. The exceptions
    are:

    1. Taxpayer authorizes third-party contact;

    2. Notice would jeopardize collection of any tax;

    3. Notice may involve reprisal against any person; and

    4. A criminal investigation of the taxpayer is pending.

  6. PAC requested in conjunction with an ongoing criminal investigation.

    1. Per IRM 4.10.6.12.4.4, Criminal Investigation Cases,
      third-party notification requirements do not apply to
      any tax period under investigation by Criminal Investigation. Therefore, Letter
      3164N, Third Party Contact To Preparers will
      NOT
      be issued.

    2. The pending criminal investigation exception under IRC §7602(c)(3)(C)
      applies to third party contacts made by examiners while working pursuant to
      a CID request and assisting in establishing harm to the government for an
      ongoing criminal investigation.

    3. Per IRM 20.1.6.12(6), Third Party Contacts – Criminal Investigations,
      examiners may conduct examinations of program action taxpayers regarding
      civil issues at the same time that special agents are independently conducting
      a criminal investigation of the related preparer. However, just as the pending
      criminal investigation exception applies to third party contacts made by special
      agents, it also applies to examiners assisting CID by performing examinations
      of program action taxpayers.

4.1.10.6 
(02-05-2008)
Lead Development Center

  1. The Lead Development Center (LDC) was established to centralize the
    receipt and development of leads on Abusive Tax Schemes and Promoters, as
    well as the authorization and referral of promoter investigations to PSP for
    assignment to the Field. LDC has the authority to approve SB/SE promoter/preparer
    investigations under IRC § 6700, IRC § 6701, IRC § 7407
    and IRC § 7408.

    Note:

    For
    more information about the LDC, see IRM 4.32.2.3.2, SB/SE Lead Development Center.

4.1.10.6.1 
(02-05-2008)
Referrals to the Lead Development Center

  1. Generally, referrals to the LDC concern any person who is being considered
    for promoter penalties under IRC § 6700, IRC § 6701, IRC §
    7407 and IRC § 7408.

4.1.10.6.2 
(02-05-2008)
Processing of Referrals

  1. Once the lead is received, the LDC will conduct research to develop
    the leads and will build the cases to support the authorization of IRC §
    6700 or IRC § 6701 investigations.

    1. Investigations approved by the Center’s Program Manager, will be
      returned to the Field for investigation and development of potential IRC §
      6700 or IRC § 6701 penalty and IRC § 7408 injunction actions.

    2. Referrals not accepted by LDC will be returned to the Area RPC for consideration
      of a PAC.

4.1.10.6.2.1 
(02-05-2008)
Receipt of Approved Cases in PSP

  1. Approved LDC investigations will be returned to the Area PSP as part
    of the ATAT program. These cases will be controlled by the Abusive Schemes/ATAT
    Coordinator.

4.1.10.6.2.2 
(02-05-2008)
Contact Information

  1. See LEM 4.1.10.6.2.6

4.1.10.7 
(02-05-2008)
Return Preparer Penalty Program Penalty Cases

  1. IRM 20.1.6, Preparer, Promoter Penalties,
    discusses the available return preparer penalties, the development of the
    penalties by examiners and the procedures for the examiners to follow.

  2. The RPC should be familiar with IRM 20.1.6, Preparer, Promoter Penalties, and IRM
    4.11.51, Examining Officers Guide – Return Preparer
    Program
    , dealing with preparer penalties.

  3. The RPC should develop outreach/educational presentations to make to
    compliance groups and make it known that the RPC is available to speak at
    group meetings, etc.

  4. The RPC will advise exam employees concerning preparer penalties under
    IRC § 6694 and IRC § 6695.

  5. SB/SE penalty investigations under IRC §
    6700 and IRC § 6701 must
    be approved by the LDC.

4.1.10.7.1 
(02-05-2008)
Creating Return Preparer Penalty Cases

  1. Form 5809, Preparer
    Penalty Case Control Card
    , is used to establish a return preparer penalty
    case on ERCS. The form has three parts. When an examiner starts a penalty
    case, Copy B-Return Preparer Coordinator (Started) of Form 5809 is forwarded
    to the RPC.

  2. Penalty cases are established on ERCS only. There are two alternate
    methods of establishing these cases on ERCS. Contact your local RPC to determine
    which method is preferred in your Area.

    1. One method is to use the Return Preparers TIN and Name. This is advantageous
      when one Examiner will be conducting a Return Preparer Penalty investigation
      regardless of the number of penalties that may ultimately be asserted. Rather
      than create a card for each client penalty investigation, all of the penalty
      examinations can be condensed into one and the sum total of hours applied
      and penalty amounts for each year and penalty type can be input without creating
      a separate Form 5809 and ERCS record for each.

    2. The other method is to use the clients TIN and the Name of the Return
      Preparer who is the subject of the penalty investigation. A separate Form
      5809 and an ERCS record is created for each Return Preparer Penalty investigation.
      This method is preferred when multiple examiners will each be conducting a
      separate Return Preparer Penalty investigation on a specific preparer for
      a particular year. Each examiner charges their time and any penalties assessed
      are input to the particular client affiliated record created. The disadvantage
      to creating separate cards is when there is one examiner conducting a preparer
      penalty investigation and that person has to prepare a Form 5809 for each
      penalty, divide the times applied to each, and have them input separately
      onto ERCS.

  3. The MFT will be between P1 and P9 depending on the type of penalty.
    See Document 6036, Examination
    Division Reporting System Codes Booklet
    , for a list of penalties by
    Activity Code and related MFTs.

4.1.10.7.2 
(02-05-2008)
Tracking Return Preparer Penalty Cases

  1. Form 5809 is used to advise the RPC
    of the initiation of a preparer penalty investigation.

  2. The RPC is responsible for monitoring the closed investigations and
    active preparer investigations in the RPCs Area; thus, the RPC should develop
    a tracking system for all preparer investigations, which will include the
    historic records of those investigations.

  3. ERCS may be used to monitor penalty cases. A preparer penalty report
    is available by Territory. ERCS can also be queried by Activity Code to track
    preparer penalties.

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