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The mission of EEO and Diversity is to provide customers with top quality
service by helping IRS employees understand diversity and their EEO rights
and responsibilities and by applying the civil rights laws with integrity
and fairness to all.
The Chief, EEO and Diversity, reports to the Commissioner of Internal
Revenue and is responsible for the strategic planning, management, direction,
and execution of the full range of activities related to the EEO and Diversity
function.
The Chief area is organized into three Units:
- Servicewide EEO and Diversity
- Discrimination Complaint Review Unit
- External Civil Rights Program
To accomplish this mission, the Chief, EEO and Diversity:
1. Serves as the principal advisor to the Commissioner and Deputy Commissioners
  and senior leadership on matters relating to equal employment opportunity,
  affirmative employment, and diversity.
2. Develops Servicewide EEO and Diversity strategies, guiding principles,
  and policies through strategic partnerships with other functions within the
  Service.
3. Provides overall policy direction and program oversight for the Services
  equal employment opportunity, diversity, and external civil rights programs.
4. Creates awareness of prohibited discriminatory actions.
5. Establishes complaint prevention and resolution programs, thus encouraging
  a work environment that is free from discrimination and encourages equal and
  fair treatment of all employees and taxpayers.

The mission of the Servicewide EEO and Diversity Office is to maintain
development and oversight of EEO and Diversity policy in such areas as:
- Affirmative Employment
- Complaint Administration
- Prevention of Sexual Harassment
- Disability Compliance
- Diversity
- Special Emphasis Programs
The Program Manager, Servicewide EEO and Diversity, reports to the Deputy
Chief, EEO and Diversity, and is responsible for planning managing, directing,
and executing a full range of activities in Servicewide EEO and Diversity.
To accomplish the mission, Servicewide EEO and Diversity:
1. Serves in an advisory capacity to AWSS EEO and Diversity Field Services
  staff and EEOD division directors.
2. Develops Servicewide affirmative employment plans and policy statements.
3. Monitors complaint activity.
4. Conducts program reviews.
5. Transmits Treasury policy to IRS.
6. Analyzes data and identifies trends and makes recommendations for addressing
  concerns.

The mission of the Discrimination Complaint Review Unit is to review
settlement agreements and findings of discrimination to determine if potential
1203 violations exist.
The Program Manager, Discrimination Complaint Review Unit, reports directly
to the Deputy Chief EEO and Diversity, and is responsible for planning, managing,
directing and executing a full range of activities within the Discrimination
Complaint Review Unit.
To accomplish the mission, the Discrimination Complaint Review Unit:
1. Makes a preliminary determination as to whether or not, based on the record,
  a prima facie case of intentional discrimination exists, i.e., a person was
  treated differently on the basis of race, color, religion, sex, national origin,
  reprisal, age or disability, as defined by the civil rights statutes.
2. Conducts onsite fact-findings to determine whether a potential violation
  of 1203(b)(3)(B) has occurred.
3. Makes referrals to the Treasury Inspector General for Tax Administration
  (TIGTA) for further investigation, if warranted, after determining the existence
  of a potential 1203(b)(3)(B) violation.

The mission of the External Civil Rights Program is to ensure that no
person in the United States, on the grounds of race, color, national origin,
sex, age, or disability is excluded from participation in, or is denied the
benefits of, or is subjected to discrimination in any program or activity
funded or conducted by the Internal Revenue Service.
The Program Manager, External Civil Rights Unit, reports directly to
the Deputy Chief, EEO and Diversity, and is responsible for ensuring compliance
with applicable Executive Orders and the following:
- Title VI of the Civil Rights Act of 1964
- Section 504 of the Rehabilitation Act of 1973, as amended
- Title IX of the Education Amendments of 1972
- Age Discrimination Act of 1975
To accomplish the mission, the External Civil Rights Program:
1. Conducts data collection and needs assessments.
2. Performs pre and post-award civil rights compliance reviews.
3. Prepares reports on civil rights program activities.
4. Conducts investigations resulting from complaints of discrimination filed
  by taxpayer(s) or taxpayer representative(s).
5. Initiates outreach efforts with community and minority organizations/associations
  at the National, State and local level.
6. Educates external stakeholders and IRS employees that have contact with
  taxpayers regarding External Civil Rights Programs.

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