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MA&SS supports the vital mission of the IRS by assuring the security
and resilience of critical Agency functions and business processes using risk-based
decision-making practices. MA&SS is structured to enable an integrated
approach to meeting security needs. There are six offices within MA&SS
that shape the direction of services and initiatives. These offices are Information
Technology Security; Physical Security and Emergency Preparedness; Personnel
Security and Investigations; Office of Privacy and Information Protection;
Strategic Planning and Resources; and Audit Activity Management. Within these
offices, there are organizations that perform the day-to-day activities fulfilling
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The MA&SS organization reports to the Deputy Commissioner Operations
Support (DCOS) and is responsible for advising the DCOS and other IRS senior
executives on issues related to mission assurance and security.
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The Information Technology (IT) Security Program ensures the confidentiality,
integrity, and availability of IRS electronic resources, services, and data.
The IT Security Director is responsible for interpreting Office of Management
and Budget (OMB), Federal Information Security Management Act (FISMA), Department
of the Treasury, and National Institute of Standards and Technology (NIST)
requirements, and incorporating them into IRS IT Security policy and programs.
The IT Security Director is charged with establishing policy and standards,
tracking compliance, identifying and mitigating threats, determining strategy
and priorities, monitoring program implementation, and providing day-to-day
security support to all IRS employees/contractors, applications, systems and
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IT Security applies to all information systems owned or operated by,
or, on behalf of, the IRS and any information stored or processed by IRS or
on the behalf of the IRS. Specific areas of responsibility include certification
and accreditation of IRS systems and applications; implementation, oversight
and reporting of IRS compliance with mandates and the legislative/regulatory
requirements of FISMA; developing and publishing enterprise IT Security Policies
based on the guidance of NIST; maintaining and operating the IRS’ Computer
System Incident Response Center (CSIRC) to include the Internet Misuse Monitoring
Program; managing the IRS’ IT Security Awareness Program; managing the
IRS’ IT Security Training Program; managing the security program for
the Integrated Data Retrieval System (IDRS) ; management of the System Audit
Analysis System (SAAS); and Enterprise Disaster Recovery coordination. The
IT Security Office is comprised of the following organizations: IT Security
Policies and Programs; Certification Program Office; Computer Systems Incident
Response Center and Information Systems Disaster Recovery; and a Field organization
further subdivided into Computing Center IT Security Operations, and Campus
IT Security Operations (Eastern and Western Regions).
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Title III of the E-Government Act, entitled the Federal Information
Security Management Act (FISMA), requires each Federal agency to develop,
document, and implement an agency-wide information security program to provide
information security for the information and information systems that support
the operations and assets of the agency. The mission of the IT Security Policies
and Programs Division includes establishing IT security policy and standards,
and tracking compliance with FISMA requirements. The IT Security Policies
and Programs Division is also charged with managing the IT Security Awareness
Program, managing the IT Security Training Program, managing the security
program for the Integrated Data Retrieval System (IDRS), and Management of
the System Audit Analysis System (SAAS).
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The Certification Program Office (CPO) performs the certification and
accreditation support for all IRS applications and systems being deployed,
upgraded, and maintained in the production environment. CPO reviews, analyzes,
and provides feedback concerning customer submitted certification and accreditation
documentation. For certification and accreditation support, CPO coordinates
the security testing and evaluations (ST&Es). The ST&Es are conducted
to provide an independent assessment of the security controls of an information
system, for either a major application or general support system (GSS).
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The IRS Computer Systems Incident Response Center (CSIRC) and Information
Systems Disaster Recovery organization is responsible for preventing, detecting,
and responding to cyber security threats targeting IRS enterprise systems
and data. The CSIRC is equipped to identify, contain, and eradicate cyber
threats targeting IRS computing assets. The four major CSIRC operational functions
of prevention, detection, response, and reporting meet FISMA requirements
for incident response and reporting. In addition, CSIRC and the Information
Systems Disaster Recovery organization serve as the coordination point for
information systems disaster recovery planning and management.
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The Information Technology Security Field Operations Computing Center
and Campus Security Operations (Eastern and Western Regions) integrates all
the components of IT Security to provide localized service and support in
all aspects of Information Technology Security and to ensure enterprise oversight
and compliance with corporate directives, policies, and requirements.
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The Physical Security and Emergency Preparedness Office provides program
management and coordination to ensure that the disciplines of physical security
and emergency preparedness are operating in an integrated manner to serve
IRS facilities and critical business operations. The Physical Security and
Emergency Preparedness Office is comprised of fifteen Area and Territory Offices,
three Area Offices and the Physical Security and Emergency Preparedness Program
Office.
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The Physical Security and Emergency Preparedness Program Office supports
the creation of an operational environment within the IRS that is able to
withstand systemic discontinuities or catastrophic events. The Program Office
develops physical security and emergency management policies and procedures.
Specific areas of responsibility include physical security compliance reviews,
risk assessments, ID media, Occupant Emergency Plans, Security guard services,
Incident Command Training, and support for Business Continuity Exercises.
In addition, the Program Office serves as the coordination point for Continuity
of Operations Planning (COOP) and management for IRS, and works with the Department
of the Treasury to manage the Critical Infrastructure Protection (CIP) program
for IRS.
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The Area and Territory Offices ensure that the appropriate level of
physical security is maintained for all IRS facilities, personnel, and assets.
The Area and Territory Offices implement and execute agency-wide policy, procedures,
and standards to ensure that safeguards are in place for the protection of
IRS employees, tax returns, monies, property, facilities, and records. Specific
areas of responsibility include physical security compliance reviews, risk
assessments, ID media, Occupant Emergency Plans. The Area and Territory Offices
serve as the “driver”
in emergency situations to ensure
that the requisite IRS organizations take action to meet customer needs and
minimize disruption to business.
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The Personnel Security and Investigations Office ensures that the employment
or retention of employees at the IRS is consistent with the interests of national
security, the efficiency of the Federal service, and the integrity of the
tax system. The office conducts high quality, fair, and impartial suitability
and security investigations in a timely manner to mitigate risks of employing
untrustworthy or unsuitable individuals. The results of investigations are
then used to make determinations about allowing access to facilities, systems,
and/or data, or to grant access to classified information through issuance
of a National Security clearance. Within the Personnel Security and Investigations
Office there are three subordinate organizations: Policy, Planning, and Adjudications;
Field Operations; and National Background Investigations Center.
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The Policy, Planning, and Adjudications organization provides the overall
administration for Personnel Security and Investigations Office by developing
and implementing policy, procedure, and guidance. The Policy, Planning and
Adjudications organization issues program guidance and direction in accordance
with Treasury standards. In addition, this organization provides the resources
support needed to carry out the investigative workload of Personnel Security
and Investigations, including planning and budgeting, and the management of
information systems.
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The Field Operations organization performs investigative activities
for personnel security investigations on applicants, IRS employees, contractor
employees, and other Treasury Bureau employees to provide a basis for determining
suitability for employment, or for access to IRS systems, data, facilities,
or National Security classified information.
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National Background Investigations Center (NBIC) performs personnel
security/suitability investigations on applicants, IRS employees, contractor
employees, and other Treasury Bureau employees to provide a basis for determining
suitability for employment, or for access to IRS systems, data, facilities,
or National Security classified information.
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The Office of Privacy and Information Protection focuses on enabling
high taxpayer and employee confidence by ensuring the right people see the
right data in the right places and for the right reasons. The Office of Privacy
and Information Protection is made up of three programs: Privacy; Safeguards;
and Homeland Security Presidential Directive (HSPD) 12.
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The mission of the Office of Privacy is to ensure that IRS policies,
procedures, and programs protect taxpayer and employee privacy. The Office
of Privacy will achieve its mission by institutionalizing privacy as a core
value across the IRS enterprise through its four program areas: Policies and
Procedures, Communications, Operations, and Assurance. The basis of our strategy
is the identification of IRS privacy vulnerabilities in collecting, sharing,
storing, and disposing of personal information, then making risk-based decisions
on privacy risk mitigation. The Office of Privacy has expanded its scope to
include the Unauthorized Access (UNAX) Program, Identity Theft Management
Program, and the Pseudonym Management Project.
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The Office of Safeguards provides oversight to recipient external agencies
in protecting Federal tax information (FTI) and to internal customers in protecting
FTI, employee information and other official use only information for contracting
purposes. Safeguards ensures that agencies authorized to receive FTI are protecting
the data in accordance with policy and legal requirements. Safeguards conducts
sensitive but unclassified (SBU) contract document reviews for all new contracts
to ensure that disclosure language is appropriate to protect tax information.
To perform safeguard reviews, Safeguards personnel visit the State child support
and welfare agencies and State and Local taxing authorities, as well as Federal
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The MA&SS portion of the Lockbox program has been realigned to the
Office of Safeguards commencing FY 2007 to affect a consistent standard. On-site
reviews of Lockbox Banks, who are authorized to process remittances as part
of the IRS mission critical business function, are also conducted in accordance
with the Lockbox Security Standards and in coordination with the Financial
Management Service (FMS).
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The Homeland Security Policy Directive – 12 (HSPD-12) Program Office
is a centralized management organization with a charter to lead the implementation
of a Treasury-wide enterprise solution to HSPD-12 compliance. This program
encompasses the Treasury-wide plan for the definition and implementation of
products and operational systems to issue smart-card credentials to all Treasury
employees and contractors. These smart-card credentials will conform to the
HSPD-12 policy and FIPS 201-1 and associated 800 series Special Publications.
The Treasury HSPD-12 Program Management Office (PMO) will coordinate and direct
the establishment of a PIV infrastructure that includes an Identity Management
System (IDMS), a Card Management System (CMS), an Enrollment System, and a
Card Production and Personalization System to issue electronically readable
credentialing smart-cards to Treasury employees and contractors as a common
platform for identity and authentication.
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The Strategic Planning and Resources Office provides planning, program
management, integration, and resource management support to all MA&SS
organizations. This office spearheads the development of strategic and program
plans which serve as the basis for budget submissions. By serving as an integration
organization for issues that span multiple MA&SS organizations, the Strategic
Planning and Resources Office ensures that customers receive the best possible
service and complex issues are addressed timely and completely. In addition,
the Strategic Planning and Resources Office serves as a central point for
management of internal information management tools and communication both
within IRS and externally on mission assurance-related topics.
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The Audit Activity Management (AAM) organization manages the ongoing
Government Accountability Office (GAO) and Treasury Inspector General for
Tax Administration (TIGTA) audit activities that are related to security.
This involves coordinating entrance and exit conferences, providing information
to GAO and TIGTA, coordinating review of all documents, and providing management
responses to findings. AAM manages the inventory of GAO recommendations and
TIGTA corrective actions, which includes monitoring due dates and status to
achieve timely closure. When an audit in another business unit impacts MA&SS,
AAM coordinates a unified MA&SS response and collaborates across organizational
boundaries to resolve audit findings.