part1-199
- 1.22.6.1
General - 1.22.6.2
Bills Of Lading - 1.22.6.3
Internal Revenue Bills Of Lading - 1.22.6.4
Modes Of Transportation - 1.22.6.5
Loss and Damage – Shipment Discrepancies and Claims. - 1.22.6.6
Successful Shipping or Mailing Techniques - 1.22.6.7
Insurance - 1.22.6.8
Tracing Lost Shipments or Verifying Delivery - Exhibit 1.22.6-1
Internal Revenue Bill of Lading, Form 12741 - Exhibit 1.22.6-2
Internal Revenue Bill of Lading, Form 13135 - Exhibit 1.22.6-3
Internal Revenue Bill of Lading Correction Notice, Form 13134
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This section discusses the overall management of the transportation
program for the Internal Revenue Service.
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The Transportation Management Program can be a significant management
tool to efficiently and economically fulfill the mission of the Service. The
wide spectrum of transport services which the Service purchases requires knowledge
of the various transportation modes, carriers, services, and routings offered.
Directing the movement of cargo through a transportation system is Traffic
Management. Managing the effective and efficient movement of Internal Revenue
Service material requires an extensive understanding of traffic management
concepts and procedures. -
Each day the Internal Revenue Service (IRS) ships a wide array of commodities
using various methods of transportation. The commodities include;-
Tax Forms, internal use forms, and other printed matter,
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Household goods, and other personal effects of relocating employees
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Computer tapes,
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Furniture,
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Office supplies,
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Electronic equipment,
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Files and records,
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Urgent letters.
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It is important to note that since the cost of shipping may exceed the
cost of the product, the most economical means of shipping which meets program
requirements should always be used. -
Purpose – This chapter prescribes authorities,
guidelines and procedures for the transportation of any shipments required
in the management of the Service programs. -
Authority – The authority for these instructions
is contained in 41 CFR Chapter 101-40 of the Federal Property Management Regulations.
The primary objective of the Traffic Management Program is the integration
of proper management, cost effectiveness and quality service.
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Headquarters Office Responsibility – The Director,
Distribution, is responsible for developing, directing, coordinating, and
evaluating policies and programs in transportation required in the administration
and operation of Service programs. The Postal and Transport Policy Section
of the Distribution Requirements Branch, administers this program for the
Director, Distribution and is responsible for:-
The development and supervision of uniform Service-wide transportation
policies, standards, techniques and procedures -
Directing, controlling and monitoring the transportation of material under
its control at the Headquarter level -
Negotiating rates and furnishing carrier routes for all Headquarters and
field components -
Initiating contact as necessary with the General Services Administration
(GSA) to discuss and/or implement matters of policy or procedures -
Monitoring and controlling IRBL and billings
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Acting in an advisory capacity to the field, i.e. the Agency-Wide Shared
Services (AWSS), and the Campuses.
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Chief, Financial Officer (CFO) Responsibility -
The CFO will be responsible for household goods shipments as outlined in the
Service-wide Interim Financial Management Policies and Procedures/documents/Travel
Handbook web site at http://cfo.fin.irs.gov/IntFinMgmt/Policy
Procedures/Docs/IRM/Travel_Handbook.doc. CFO will also be responsible
for the management of passenger services except issuing travel tickets. -
Field Responsibility – The Chief, Postal and Transport
Policy, located in Dallas, Texas under the administrative direction of the
Chief, Distribution Requirements Branch and the Director, Distribution and
consistent with the following, will be responsible for the efficient management
of field transportation responsibilities and functions. -
Field Traffic Coordinator Responsibility – Field
Traffic Coordinators (FTCs), are located in the AWSS Organization and the
Campuses. The FTC usually has multiple program responsibilities that often
include mail coordinator duties. It is the responsibility of the FTC to develop
and implement a field transportation program consistent with the guidelines
and procedures initiated by the Director, Distribution. The principal functions
of the FTC include, but not limited to:-
Monitoring the dependability and adequacy of the carriers as well as the
availability of additional services provided by various carriers of different
modes -
Issuing Internal Revenue Bills of Lading
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Routing and carrier selection
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Keeping informed about regulatory matters which affect Field operations
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Expediting and tracing shipments
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Personnel in field offices should obtain transportation advice from
the Postal and Transportation Policy Section or their FTC.
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The Postal and Transportation Policy Section, with cooperation from
all field offices will implement a quality control program. Carrier performance
will be monitored to eliminate carriers which provide low quality service. -
According to 41 CFR Subpart 101-40.402-1, carriers may be placed in
a temporary non-use status not to exceed 30 calendar days provided there is
sufficient documented evidence of deficiencies, the carrier has been notified
of such deficiencies and the carrier has been given an opportunity to correct
these deficiencies but has failed to do so. Evidence of deficiencies include:-
Delivery receipts later than requested
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Shipping document showing late pickup or delivery
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Freight bills notated with discrepancies or other claim information
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Previous warning to carriers concerning inefficiencies
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Rating or billing errors
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If the Postal and Transport Policy Section determines that disciplinary
action is necessary against a carrier, all field offices will be notified.
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The Postal and Transport Policy Section should review annually all transportation
costs incidental to the following areas;-
Small package carriers;
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Motor Freight;
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Air Freight;
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Tax forms distribution, and;
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Other aspects of the transportation program the Postal and Transport Policy
Section determines to be necessary.
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The transportation of goods by Motor Freight or Air Freight is initiated
by the issuance of Internal Revenue Bills of Lading by the shipper to the
carrier. The Bill of Lading contains the terms and conditions on which the
goods are carried and is a contract between the shipper and the carrier. Any
special instructions, IRS rate, tender rates or requested accessorial services
must be endorsed on the bill of lading to authorize the carrier to provide
such services including third party billing. -
The bill of lading should include a complete and accurate description
of the commodity and must have one origin and one destination. -
The IRS uses Internal Revenue Bills of Lading (IRBL) for the movement
of all freight unless the shipment is handled by small package carrier or
the United States Postal Service.Note:
For IRS shipping, the IRBL has replaced
the Government Bill of Lading (GBL). A GBL may be issued if the IRBL system
is unavailable.
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This section discusses the preparation and processing of the IRBL.
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The purpose of the IRBL, is to initiate and record individual freight
shipments from one origin to the destination and to effect payment of the
carrier for such shipments. -
The IRBL is used for the transportation of property of the United States
when transportation charges are to be paid by the IRS direct to transportation
companies regardless of the amount of the transportation charges. -
The IRBL is accepted and used for Motor Freight (truckload and less
than truckload) and Air Freight transportation. Small package carriers and
the USPS do not accept the IRBL. -
The issuance of an IRBL after performance of the freight services is
prohibited, except when it is issued to convert from a commercial shipping
document or to authorize payment on a diverted or re-consigned shipment moving
on commercial prepaid bill of lading. The issuance of a duplicate IRBL is
also prohibited. -
Forms 12741 and 13135, Internal Revenue Bills of Lading are computer
generated, cut sheet Forms. Form 12741 (Exhibit 1.22.6-1) is used for Freight
shipments and Form 13135 (Exhibit 1.22.6-2) is used for shipments of household
goods and personal effects. -
For a detailed information on IRBL, a copy of the Internal
Revenue Bill of Lading (IRBL) User Guide, Doc. 11933 is available on
the intranet. http://www.publish.no.irs.gov/docs/pdf/35283F03.pdf -
An office needing help in preparing an IRBL should contact Postal and
Transport Policy Section at (972 308-1886).
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Form 13134 Internal Revenue Bill of Lading Correction Notice (Exhibit
1.22.6-3) is the form to use when making changes in the IRBL. Recipients of
a correction notice will alter or correct the IRBL as indicated on the notice
and attach the form to the IRBL. This Form is generally used when changes
in the IRBL will affect the overall transportation costs. The Preparer of
the Form 13134 must ensure that the funds are available to cover any additional
costs. A copy of the completed form will be maintained by the Preparer and
a copy sent to the issuing office.
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IRBL is computer generated and can be initiated by an authorized user
on TMS (Transportation Management System). The Postal and Transport Policy
Section controls the authorization of users. -
Accountability of IRBLs – Although the GBL (Government
Bill of Lading) has been replaced by the IRBL, any GBLs still on hand must
be secured. Employees responsible for GBLs should provide security for these
bills. They are accountable documents and are subject to misuse resulting
in misappropriation of funds. If the Transportation Management System (TMS)
is out of service or otherwise unavailable, GBLs may be used. GBLs should
be kept in a locked cabinet safe in an office which can be locked at times
the office is closed. Failure to do so could result in a violation of the
internal security requirements cited in IRM 4.6, Managers Security Handbook.
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Freight shipments that are payable by Distribution must be shipped on
an IRBL, showing the authorized appropriation codes.
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Media and Publications (M&P), Distribution, in conjunction with
the CFO, will be responsible for the proper commitment and obligation of funds
for payment of transportation charges. -
M&P is responsible for payment of the transportation charges on
freight shipments made using an IRS small package account (under 750 lb. per
destination) or with an Internal Revenue Bill of Lading (750 lb. or greater
per destination). Covered shipments are in these categories;-
From printers on Free-On-Board (FOB) Origin or (FOB) Contractor City,
Government Printing Office (GPO) contracts to destinations designated by IRS. -
From IRS offices on forms transfers directed by Media and Publications.
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From IRS offices on administrative shipments of mail, small packages,
or multiple carton quantities. -
From IRS offices on truck shipments of administrative files or tax records
requiring secure transportation that may otherwise have been sent to a Federal
Records Center or designated IRS records facility by US mail or small package
carrier. -
Any shipment approved for payment by Postal and Transport Policy Section.
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Cost of transportation under these regulations will be charged to Object
Class 22 as appropriate, and tracked by mode. -
Carriers forward all public vouchers to the designated pre-audit contractor
as shown on the IRBL. After verification of charges by the contractor, public
vouchers will be certified for payment by the Postal and Transport Policy
Section and forwarded to the Beckley Finance Center for payment
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This section discusses the different modes of transportation available
for use by the IRS and the guidance for determining which mode to use.
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Introduction – The movement of material can be
accomplished through a variety of transportation modes. The IRS uses three
primary modes of transportation, small package carrier (express and ground),
motor freight and air freight. -
The level of service necessary to meet the customers requirements at
the lowest cost determines the mode of transportation to be used.
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Two of the most important steps in traffic management are routing of
material being shipped and ensuring that the lowest applicable rates are used. -
Definitions:
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Routing – the process of selecting the correct mode
of transportation and determining which carrier within that mode will transport
the freight; and, -
Rates – the prices which a carrier charges for transportation
services, based on units of weight or distance.
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The Postal and Transport Policy Section is responsible for nationwide
routing and rate guidelines and procedures for IRS material, and is responsible
for ensuring that each person authorized to use the TMS is provided with the
necessary routing and rate information for all shipments. The Postal and Transport
Policy Section will provide routing guides for shipments moving to and from
their respective locations. The Postal and Transport Policy Section will resolve
all routing and rate issues involving IRS shipments. -
Field Offices – The FTCs are responsible for ensuring
that the procedures outlined herein are followed within their areas of responsibility. -
Routing – Efficient routing of freight shipments
invariably means lower transportation costs and better service to the consignee.
Two primary considerations enter into the routing decision; the nature of
the service required and the rate applicable. -
Rates – The Postal and Transport Policy Section
negotiates rates with various carriers to satisfy the transportation needs
of the entire IRS. It distributes a list of carriers and routing guide to
the field offices showing the best rates and services offered. This list is
updated annually. The carriers listed must be used on IRS shipments whenever
feasible.
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Motor Transportation (Motor Freight or Truck Freight)
-Types of motor transportation are:-
Truckload or TL -18,000 lb or more per shipment
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Less than Truckload or LTL – 750 lb up to 18,000 lb
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Small package ground service – up to 750 lb per shipment.
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Air Transportation (Air Freight or Air Express)-
Types of air transportation are:-
Air Freight shipments usually exceed 150 lb. This service is most often
used when shipments are destined to points outside CONUS (48 states), and
includes;Types of Service 1. Next Day Service – Delivery on the next business day. 2. Second Day Service – Delivery on the second business day. 3. 3 – 5 Day Deferred – Delivery on the third through fifth business
day. -
IRS Air Express shipment usually is 150 lb. or less. IRS Air Express service
includes:Types of Service 1. Next Day Service – delivery by 10:30 a.m. or the next business day. 2. Second Day Service – delivery by end of second business day.
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When shipping one piece weighing more than 150 pounds, or a consolidated
shipment with a combined weight over 750 pounds to one customer, shipping
should be coordinated through the Employee Resource Center (ERC). -
A Freight shipment ERC ticket can be created via web site or by calling
1-866-743-5748 to speak with an ERC Representative, the ERC contact center
is open weekdays from 6 A.M. to 8 P.M. central standard time (CST).By Telephone; Call toll-free 866-743-5746 to speak with an ERC Representative. By Text Telephone (TTY); Call toll-free 866-924-3578 for assistance
by an ERC Representative.By Fax; Send a fax to 901-546-4597. -
The servicing Facilities Management office that is assigned the work
ticket is expected to make contact with the customer within one business day
of receipt of the ERC request. -
The cycle for this type of request is 10 days.
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Freight shipments are direct expense, so before the shipment can be
made, a funded requisition tracking system (RTS) request is required, unless
the shipment is covered under 1.22.6.3.5 and funded under M&P.
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Before any discussion concerning inside delivery, it is necessary to
define normal delivery and unloading services provided by motor and air freight
carriers.
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The delivery and unloading of a shipment by the motor carrier or air
freight carrier includes the placing of a vehicle at the delivery site designated
by the consignee. Freight will be unloaded at the delivery site immediately
adjacent to the delivery vehicle as defined by the following examples:-
Delivery made to a loading dock within 25 feet of the motor carriers
tailgate -
Delivery made to a door or the area immediately inside the door (within
10 feet of the door)
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Unloading includes the counting and removing of the freight from the
position in which it is transported in or on the carriers vehicle. The carrier
is required to furnish only one person per a vehicle. If additional carrier
help is required, it must be prearranged with the carrier before delivery
is attempted and additional charges will be assessed for this service. -
When receiving a shipment, each IRS office is responsible for the following,
if necessary:-
Unpacking, dismantling or inspecting, sorting or segregating freight
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Furnishing special unloading equipment for palletized or containerized
shipments -
Leveling of the carriers trailer floor with the consignees floor level.
Note:
Consignee must furnish equipment by which the freight can
be moved off the carriers vehicle.Caution:
IRS failure or unwillingness to provide these services
often results in added costs because the carrier is authorized to bill extra
fees to cover added service.
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Inside delivery is a service performed by motor or air freight carriers
when delivery is required beyond a point adjacent to the unloading position
of the vehicle as defined in Delivery and Unloading Services. Inside delivery
or pickup is subject to additional charges and will only be provided upon
request of the consignor or consignee and when carriers operating conditions
permit. When requested on the Bill of Lading or authorized at the time of
delivery, the carrier may move shipments or portions of shipments from or
to positions beyond the loading or unloading positions as defined in Delivery
and Unloading Services. Services may be provided to floors above or below
the level accessible to the carriers vehicle when elevator or escalator service
is available, and when labor necessary to operate the elevator or escalator
is provided without cost to the carrier. -
Because of the nature of motor and air freight carrier service and the
independent control that drivers have over their vehicles, problems and inconsistencies
emerge regarding inside delivery. Drivers may only provide minimum level of
service applicable; often less than the Tender requires. Inside delivery will
only be performed if requested on the bill of lading, or when the inside delivery
service is authorized by the consignee at the time of delivery. Unfortunately,
there is no guarantee that the service requested will be the actual service
performed. -
When inside delivery has been requested and the driver delivering the
shipment refuses to perform inside delivery services, follow these procedures:-
When the driver refuses to perform inside delivery because the bill of
lading does not authorize it, but indicates he/she will perform inside delivery
if cash is paid at the time for inside delivery services, call Postal and
Transport Policy Section at 972 – 308 – 1886 while the
driver is still there. The office will authorize payment of the inside delivery
charges to be included on the freight bill. -
If the driver refuses to perform the inside delivery and the bill of lading
authorizes it, call the drivers supervisor to determine why this service
is not being provided. If this fails, call the Postal and Transport Policy
Section at the number listed above or on the IRBL.
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Cost – Charges for performing inside pickup and
for delivery vary according to the weight of the shipment, and the carrier,
but will be at least $20.00. -
Problems – Any problems or instances of carrier
non-performance will be documented by the delivery location and forwarded
to the Postal and Transport Policy Section. -
Procedures – Before inside delivery can be arranged
it is necessary to determine what offices require these services. The following
criteria are used to authorize delivery:-
If an office lacks administrative personnel to perform internal movement
of shipments from or to the point immediately adjacent to where the vehicle
is located, or -
If loading or unloading facilities are inadequate to facilitate delivery
or pickup of shipments.
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The Postal and Transport Policy Section is responsible for ensuring
that bills of lading for tax forms shipments to offices requiring inside delivery
are annotated, requesting this service. The Postal and Transport Policy Section
will maintain and update a listing of IRS offices requiring inside delivery.
When bills of lading are produced for shipments destined to IRS offices requiring
this service, the bill of lading will be prepared requesting inside delivery. -
FTCs are responsible for identifying the field offices requiring inside
delivery. Once a list of these offices has been accumulated, it should be
forwarded to the Postal and Transport Policy Section. And for the Postal and
Transport Policy Section to maintain accurate records of offices requiring
inside delivery, a current list of field offices must be maintained including
new offices requiring inside delivery or deleting current offices on the list
no longer requiring inside delivery.
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Small package carriers delivery service includes inside delivery at
no additional charge. For this reason many shipments previously routed by
Motor Freight have been converted to small package carrier. Any freight shipment
less than 750 lb. should be sent by small package carrier. -
Restrictions on any carriers ability to provide inside delivery service
occur due to IRS building security requirements. The Mail Room often is the
normal delivery site.
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General – These regulations cover shipment by
both IRBL and commercial bills of lading. The procedure described below provides
for the receiver to note any loss, damage or discrepancies in a shipment,
prepare and submit loss damage claims on behalf of the IRS. -
The receiving staff will inspect incoming shipments to determine whether
any items shown on the shipping document are missing or damaged. -
If the consignee discovers an apparent loss or damage or other discrepancy
in the quantity or condition of the shipment while it is in the process of
being unloaded from the carriers equipment, he or she shall
make a notation of the loss, damage or other discrepancy. The nature and extent
of all apparent overages, shortages, or visible damages in the quantity and
condition of the shipment received will be written on the delivering carriers
documents and on the consignees copy of those documents. The following conditions
should be noted.-
overages
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shortages, or
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visible damages
Note:
It is critical to a successful claim to discover and note
loss or damage at this time. Both the consignee and the carriers driver or
representative must sign the notations. -
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If the consignee does not discover the loss, damage, or discrepancy
until after the delivery of the shipment and receipt thereof, he or she shall,
as soon as such loss, etc., is known, notify the nearest office of the last
delivering carrier and extend the privilege of examining the shipment. This
becomes classified as “concealed loss or damage
”
. It is very difficult to get full recovery in these cases. -
The consignee will make every effort to resolve overages or shortages
within 10 working days after their detection. Upon detection of such overages
or shortages, the consignee must notify the delivering carrier or its agents
so that the carrier may investigate the matter. -
Where accessorial or special services are shown as ordered, but have
not been furnished, the consignee must immediately notify the FTC or the Postal
and Transport Policy Section.
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The carrier will provide forms for presentation of loss or damage claims,
which require full information concerning the shipment, including the extent
of damage and how the amount of the claim was determined. Other supporting
documents normally should include a copy of the bill of lading, proof of value
of items involved, carriers inspection report, and copies of correspondence
with the carrier concerning the loss or damage.
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Do not reduce carriers bills for freight charges on domestic shipments
because of losses and damage. Each such bill will be paid in full, and a formal
claim will be filed with the carrier for the amount of the loss or damage.
If the carrier does not make an adequate response within ninety days, this
amount may be deducted from a subsequent bill. -
Do not file a claim against a carrier for any loss or damage of less
than $50; amounts below this amount are to be absorbed by the Government.
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The General Services Administration has issued a hand book, Help Prevent
Loss and Damage which highlights some of the more practical methods of preparing
goods for shipment and arranging for their safe transportation. This handbook
should be made available to IRS employees responsible for shipping and receiving
Government property. Contact GSA for a copy of the Handbook at
http//www.fss.gsa.gov/transtrav.
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When shipping or mailing large envelopes or cartons, we expect them
to reach their intended destination in good condition. Unfortunately, the
Postal and Transport Policy staff receive complaints about damaged or lost
shipments. Many times the problem is due to incorrect addresses, poorly prepared
labels or inadequate packaging. -
The mail room staff should not accept packages that are improperly prepared
for shipment. You can help to make sure that your shipment arrives safely
at the intended destination by following these shipping or mailing techniques;-
Use a strong carton, heavy plastic or filament envelope. Padded envelopes
and photocopy paper cartons may not be very reliable shipping containers.
The small package express carrier provides cartons and envelopes for express
shipments. Fill your container completely. Loose items may shift in transit
and break the container, spilling the contents. Close empty spaces with foam
peanuts, crushed newspaper or bubble-wrap -
Tape all seams securely with heavy packing tape. Wrap the tape completely
around the container at all open seams. -
Use the correct name, address (including the mail stop), and telephone
number (when required) on the label, and your return address -
Verify that the address and zip code are correct and complete
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Securely attach a self-adhesive label or glue stick a paper label. Cover
the label with heavy, clear packing tape. Do not attach labels with cellophane
tape because they can easily be torn and lost.
Note:
Your customer will appreciate your extra effort in making
the shipment a success. -
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Additional insurance coverage should not be purchased for Government
shipments. Part 47 of the Federal Acquisition Regulations states that the
Government retains the risk of loss and damage to its property that is not
the legal liability of commercial carriers and does not buy insurance for
its property in the possession of commercial carriers. Depending on the mode
of transportation used, some insurance is provided as part of the transportation
contract. For more information, contact Postal and Transport Policy Section.
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A carrier may be asked to trace a freight shipment when a reasonable
time has been allowed for the shipment to reach its destination or to estimate
the arrival date. The following procedures apply for tracing both Motor and
Air Freight shipments. The following information should be gathered before
calling the carrier or initiating an online trace.-
Pro number (freight bill) or air bill number
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Pickup date and location
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Number of pieces and weight
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Bill of lading number, IRBL or GBL
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Services requested, i.e. Next Day, Guaranteed Delivery, etc.
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To trace small package shipments you must have the carrier tracking
number. This will enable you to trace the shipment online by UPS or Fedex
. Additional information at point of origin may be helpful. See below for
examples;-
Six digit shipper number or account number
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Pick up date and address
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Number of packages and the weight of each package
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Consignees address
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Type of service.
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Any electronic or oral response to a trace should be printed or confirmed
by fax.
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